Your Questions, Answered!

We know you might have some questions before becoming part of the Roxavia Family. Below, we've answered the most common ones to help you feel 100% confident in your purchase.

✨Product & Benefits

Q: Does Red Light Therapy help with Hair Growth?
A: Red light therapy is clinically proven to stimulate weak hair follicles. It works by increasing ATP production (your cells' energy source), improving blood flow, and reactivating dormant follicles. The result? The healthy and natural route to healthier, stronger, and thicker hair.

Q: How soon will I see results?
A: Many users notice less shedding and a healthier scalp within 3-4 weeks. For best results, we recommend consistent use for at least 8-12 weeks to see visible hair growth.

Q: Does it work for all hair types?
A: Yes! Roxavia is designed for all hair types and textures, including straight, curly, wavy, fine, thick, and coily hair. It also works for men and women experiencing hair thinning, shedding, or slow growth.

Q: Will this pull or tangle my hair?
A: No! The soft silicone bristles gently massage your scalp without pulling or tangling. It’s completely safe for fragile, fine, or curly hair.

Q: Can I use my own hair oil with this?
A: Yes! You can use any hair oil of your choice. The built-in dispenser ensures even application directly to the scalp, reducing waste and mess.

Q: Can I use this if I have a sensitive scalp or dandruff?
A: Absolutely! The gentle massage can help reduce flakiness, improve scalp circulation, and promote overall scalp health. It’s safe for sensitive scalps, but if you have any medical concerns, we always recommend checking with your doctor.

⚡️Usage & Best Practices

Q: How often should I use it?
A: For best results, we recommend using Roxavia 4-6 times per week for at least 10 minutes per session.

Q: Can I use it with other hair growth treatments?
A: Definitely! Roxavia pairs well with hair growth serums, oils, and supplements. In fact, red light therapy has been shown to enhance the absorption and effectiveness of topical treatments.

Q: Does it get hot?
A: No, red light therapy works by delivering low-level wavelengths of light, so you may feel a mild warmth, but it’s completely safe and will not overheat.

🛍️Orders & Shipping

Q: How long does shipping take?
A: Orders are processed within 24-48 hours and typically arrive within 5-10 business days depending on your location. You’ll receive a tracking number as soon as your order ships.

Q: Do you offer a money-back guarantee?
A: Yes! We offer a 90-day hair growth guarantee. 

🔋Charging & Maintenance

Q: How long does the battery last?
A: A full charge lasts up to 10-15 sessions depending on usage. The device is USB rechargeable for convenience.

Q: How do I clean it?
A: Cleaning is easy! Simply rinse the silicone bristles under warm water and wipe the oil dispenser with a cloth.

Q: How do I refill the oil dispenser?
A: The oil compartment is easy to open and refill. Located on the back of the massager, you simply drip in your desired amount and close it shut!

🔎 Safety & Guarantee

Q: Is red light therapy safe?
A: Yes! Red light therapy is non-invasive, drug-free, and scientifically backed. In recent years, the long list of amazing benefits of Red Light Therapy have been a breakthrough in the Health & Beauty Industries.

Q: What if it doesn’t work for me?
A: We stand by our product with a 90-day hair growth guarantee. If you’re not satisfied with your results, just contact us for a hassle-free refund.

💌Still Have Questions?

Your results & satisfaction are so important to us at Roxavia. Please reach out to us Team@Roxavia.com. We always respond within 12 hours 😁